Blog orginally posted on Rackspace.
At Rackspace, we regularly remind ourselves to let our customers pull us toward our future.
Sometimes they have to yank us there because what they want us to do for them is hard. If it were easy, someone else would already be doing it. That’s why, after starting as a Linux hosting shop almost two decades ago, we added expertise and support for Windows — which now accounts for 40 percent of our managed hosting business. That’s why we later added three flavors of private cloud. And expertise and support for customers who use AWS and Microsoft Azure (and, soon, the Google Cloud.)