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Gina Murphy

Recent Posts

Blog | Mar 28, 2017

What to Consider When Switching Service Providers: An MSP Tells All

Posted by Gina Murphy

Featured article by Gina Murphy, COO, TriCore Solutions

Lessons from the field show potential pitfalls to avoid for a seamless transition.

There are ample reasons why a company may be looking for a new service provider: customer satisfaction issues with the current provider, a move to a new ERP application or migrating to a cloud solution, to name a few. Whatever the reason, it is important to understand the pitfalls that can happen when making the switch.

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Blog | Mar 22, 2016

Change Management: Building a Case for Cloud-Based ERP

Posted by Gina Murphy

On a Mission to Move Your ERP to The Cloud?

If you're considering ways to improve your operations, remember to adopt C-L-O-U-D criteria: Whether you are working with SAP, Oracle or PeopleSoft, these five points can help you make your decision.

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Blog | Mar 2, 2016

Five Steps to Get the Most out of Your Cloud Enterprise Resource Planning System

Posted by Gina Murphy

Quite often, the out-of-the-box enterprise resource planning (ERP) systems that organizations choose don’t scale, are difficult to reconfigure, and fail to address the changes to the business structure or regulatory environment. As such, moving from an on-premise ERP system to a cloud one typically makes sense for two reasons: First, the cloud system can add new functionality, such as data analytics, dashboards, invoice scanning, collaboration tools and automatic uploads of preferred supplier lists; and second, it can lower costs, thus freeing up the budget for other business priorities.

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Blog | Feb 17, 2016

How to Create Confidence in Your Organization’s Business Solutions

Posted by Gina Murphy

The sales cycle is an integral process in business. Sales cycles vary from business to business, but what remains universal is this: you only get one first face-to-face meeting so you need to make it count. In this day and age, time and attention spans are short, so be prepared to let your prospect know what pain point you solve and how it will make their life easier.

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Blog | Oct 27, 2015

Selling Outsourced Business Analytics to a CFO

Posted by Gina Murphy


If you sell business analytics services, chances are you target the CIOs of end customers. But did you know you will also need to sell to customer CFOs, too? It’s true.

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Blog | Jun 2, 2015

What’s Behind TriCore’s 97.8% Customer Retention Rate?

Posted by Gina Murphy

Customer retention is very important to us

As a MSP, we are technology experts with a culture deeply rooted in customer service. Flexibility and responsiveness define who we are and as a result our customers remain loyal. It is because of the TriCore Trusted Promise. It is what sets us apart.

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Blog | May 27, 2015

Is it Time to Outsource Business Analytics?

Posted by Gina Murphy

Business Intelligence isn't always a priority and a managed service provider that specializes in business intelligence can help you.

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Blog | May 22, 2015

The Value of the Quarterly Business Review

Posted by Gina Murphy

Why is the Quarterly Business Review is Important?

QBRs provide the opportunity for you to hold your MSP accountable to their promises and to better plan for the next quarter and beyond. 

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Blog | Sep 16, 2014

Debunking 9 Misconceptions about Outsourcing IT-Part 2

Posted by Gina Murphy


MSPs also proactively manage their applications and infrastructure. This means that they can often tell when something could go wrong before it does and then take the correct steps to either fix or prevent the issue from happening. This proactive pays off in the long run because it saves you from costly downtime.

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Blog | Sep 15, 2014

Debunking 9 Misconceptions about Outsourcing IT

Posted by Gina Murphy


One of the best solutions you have at your disposal is to outsource IT however many organizations may have some preconceived beliefs about outsourcing and are unsure of the outcome. Here are nine misconceptions about outsourcing IT that can help you with your due diligence.

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